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FREQUENTLY ASKED QUESTIONS

STORE POLICY

Your order will be processed once the full payment has been received; you will know that your order has gone through once you receive an email confirmation. If there is something wrong with your order we will contact you via the email or contact number provided.

In some circumstances, complimentary gifts may be gifted with your order, this is just a little extra and will not always be available. The pictures from this website are not allowed to be used elsewhere unless you have contacted us and gained permission beforehand.

Sometimes items will go out of stock and the website might not have updated correctly, if this is the case and you have placed an order we will contact you to arrange a refund or discuss a new delivery time as we wait for a restock.

Leylani London have the right to change to price of the products and shipping on the website at anytime; coupon codes will only be valid for certain periods of time and will then expire. Please contact us if you have any quieries. 

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